At J Bloom Cosmetics LLC, we want you to be satisfied with our products. For this reason, we offer a flexible refund policy. If you wish to receive a refund, please first contact us at firstname.lastname@example.org within 14 days of purchase for return instructions. For any refund requests, you must contact us BEFORE a refund may be issued, DO NOT SHIP anything before we respond to your refund request. Please be aware that while we may attempt to honor all refund requests, we reserve the right to deny you a refund at our sole discretion. Specifically, we may deny your refund request if we believe you have misused our Site, behaved in a way that harms our company, previously used, or opened a product, or if you have violated this Agreement. Although refunds may be processed upon receipt of the returned product, it may take some time before your refund is credited to your payment method on file.